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Retail Sales Associate - Keyholder Position

About ZWILLING J.A. Henckels 


We are currently looking for a Part-time Sales Associates with Keyholder responsibilities for our store at the Citadel Outlets in Los Angeles, CA. The ideal candidate will be a results-driven, self-motivated and resourceful professional with a culinary passion. The individual must be a team player with a strong focus on customer service. This position reports to the Store Management.

Responsibilities and Duties

  • Act as a role model to other store associates.
  • Assist in the day to day management of the store including opening and closing procedures, store maintenance, and cash management responsibilities.
  • Maximize sales results to achieve or exceed annual budget.
  • Ensure outstanding and consistent customer service.
  • Maintain optimal product presentation in accordance with set standards.
  • Conduct product demonstrations for all brands and categories.
  • Execute special events to generate traffic.
  • Maintain Customer Relationship Management system.
  • Receive shipments in an organized and timeline manner.
  • Communicate concerns to the manager in a timely manner.
  • Provide the manager with input for improvements.
  • Maintain a pleasant, cohesive and cooperative work atmosphere.

Qualifications and Skills

  • A culinary passion!
  • Ability to work a flexible schedule including nights & weekends.
  • Commitment to customer service and constant improvement.
  • Retail sales experience preferred.
  • Excellent interpersonal and communication skills.
  • Professional attitude and ability to be flexible and deal with change.
  • Able to stand and/or walk for an extended period of time.
  • Able to lift up to 35 pounds on a regular basis.

‚ÄčNo Phone Calls Please!

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